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Alright, let’s talk straight. How often does your leadership week get hijacked by the exact same frustrating problems showing up like unwelcome relatives? That missed deadline again? The recurring customer complaint that supposedly got fixed last month? The process bottleneck everyone grumbles about but never truly gets resolved? You know…
So, you’ve got the brilliant idea… … maybe secured that first round of funding, and you’re moving at warp speed. The energy is electric. Everyone’s wearing multiple hats, decisions happen instantly in Slack, and processes… well, they’re more like conversations right now. It feels agile, it feels fast, it is…
Alright, let’s talk straight. Walk into almost any corporate lobby or browse a company’s “About Us” page, and you’ll likely find them: The beautifully designed Core Values. “Integrity.” “Teamwork.” “Innovation.” “Customer-Centricity.” Sometimes even fun ones like “Eat Tacos”. They look great, sound noble, and often mean… precisely nothing when the…
You and the head of product just had a good meeting about customer needs, identifying a needed tweak in the product that requires a small engineering change. It’s not too costly, but it’s a major pain point for the customer who left the meeting frustrated. The product manager walked off…
Alright, let’s talk about that feeling. That ice-water-in-the-veins moment when serious turbulence hits your business. The sinking in your stomach feeling. Maybe a major client pulls their account without warning. Maybe your biggest competitor launches a surprise attack. Maybe a key system crashes right before month-end. Or maybe, like that…
Okay, let’s talk aviation and business. When most people think “aviation principles,” their minds jump straight to Maverick pulling impossible Gs in Top Gun. High speed, high stakes, maybe some questionable volleyball scenes. Fun stuff, sure, but about as relevant to running a reliable operation as learning management from a…