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Alright, let’s talk straight. How often does your leadership week get hijacked by the exact same frustrating problems showing up like unwelcome relatives? That missed deadline again? The recurring customer complaint that supposedly got fixed last month? The process bottleneck everyone grumbles about but never truly gets resolved? You know…
You and the head of product just had a good meeting about customer needs, identifying a needed tweak in the product that requires a small engineering change. It’s not too costly, but it’s a major pain point for the customer who left the meeting frustrated. The product manager walked off…
Enron had ‘Integrity’ carved into marble in their headquarters lobby before collapsing in one of history’s largest corporate scandals. Over 80% of large companies publish values statements, yet research shows most employees can’t recall them or apply them to daily decisions. Picture this: executives championing values while decisions throughout the…